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Sales and Customer Support Executive

Horsham town centre

As a key member of this small sales office, you will provide dedicated sales and customer support for components and services, working towards company sales targets. This varied role allows you to take ownership of your workload with flexibility while collaborating with the sales team. The position involves phone, video, and email communication, requiring strong customer service skills and teamwork.

Responsibilities include generating customer quotations, processing orders from start to finish, and ensuring customer satisfaction using an in-house modern, Windows-based customer management system.

Key Role Activities:

* Develop customer sales to meet targets (new and existing customers).

* Build and maintain supplier relationships.

* Collaborate closely with sales colleagues and the Director to achieve agreed sales targets.

* Request and evaluate supplier quotations to maximise order conversion opportunities.

* Process sales orders into the system.

* Raise purchase orders and negotiate with suppliers.

* Provide sales and technical support to key customers.

Training:
Comprehensive training will be provided incrementally based on your needs.

Please contact us for further information on this exciting opportunity!

Harris Lord is as acting as an Emplyment Agency in relation to this role