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Alexander James Recruiting is currently working with a well-established supplier of various types of electric vehicles and lifting equipment who are looking for a new Technical Support to work in their depot in the North West. With a competitive package and bonus opportunity this is a great opportunity for an individual with a strong mechanical background looking to move into a new role.

Responsibilities

Supporting customers with general queries and service related issues
Monitoring service projects from start to finish whilst providing excellent customer service 
Liaising with the workshop and field service teams to ensure service is carried out effectively and efficiently
Leading and mentoring service team 
Assisting the after-sales team where required
Carrying out all related administrative tasksRequirements 

The company have a preference for an individual from a similar background either in electric vehicles, commercial vehicles or material handling due to the requirements of the role. Given that they also supply cleaning equipment, an individual from this sector would also be a possibility as would individuals from other sectors with strong pneumatics experience. You will be able to lead a team and mentor them when needed. In terms of location, you will need to be based within commutable distance of northern Manchester.

Benefits

Competitive salary (up to £36k depending on experience)
Monthly Company Bonus
25 days holiday + statutory + birthdayThe Company

Over 20 years old, the company are a well-established provider of various electric vehicles, materials handling and other specialist equipment. They provide various products to include road vehicles, multi passenger & pedestrian controlled vehicles as well as other various handling products. With the quantity of work increasing, they are looking to on-board a new employee with a mechanical background to work in the technical support department