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Facilities Coordinator

City of London

Salary basic £33,000 pa plus bonus and benefits

My client is a global leader in property services. This role requires an energetic and professional individual to help create and maintain a safe friendly workplace and being a reliable go to person, liaising with all colleagues and contract partners.

Key Responsibilities:

* Conduct daily walkarounds, logging any faults or issues for prompt resolution.

* Quality check paperwork to ensure compliance with audit and operational standards.

* Maintain clear communication by attending operational meetings and liaising with the wider team.

* Adhere to Health, Safety, and Environmental policies, promoting a safe working environment.

* Build and sustain strong, positive relationships with clients, customers, and vendors to ensure exceptional customer service.

* Ensure that all signage and artwork are on-brand and compliant, swiftly addressing any non-conformities.

* Ensure all post and deliveries are delt with in the correct way ensuring notifications are sent

* To conduct all new starter inductions with an orientation to the building including fire evacuation routes, showers post room and breakout areas

* Management and allocations of the lockers

* Management of suppliers such as plants and coffee machines

* Help create a one team culture sharing best practice and attending regular 10 at 10 meetings.

* To be flexible in assisting in response to customer and business needs

* To report for work in good time and ready to commence at your rotated start time

* Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the business

* Integrate with the other members of the workplace team which could include working with the team at DTZ investors and our Portman square team

* Ensuring colleagues adhere to a clear desk policy including cable management and general office tidiness

* Assisting with desk and office moves if needed

Knowledge

* Customer service background essential

* Knowledge of Facilities Management processes preferable

* IT Skills, Outlook, Excel, Word.

Skill & Experience

* Be able to perform in a fast-paced environment

* Experience in a customer facing environment would be essential

* Key base experience is customer focus and empathy

* Excellent communicator at all levels.

* Polite and confident telephone manner.

* Ability to multi-task and work under pressure.

* Team player – Ability to work alone or as part of a team

* Ability to prioritise workload and manage change effectively

* Attention to detail

Hours of work – 8am – 4:30pm with occasional cover to 5:30pm

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