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We are looking for an experienced IT Technician to support an exciting company based in Borehamwood for approximately 1-2 months.

Working closely with the IT Manager, you be the first point of contact for all technical support requests across all departments, both onsite and remote.

· Pay: £18 p/h

· Hybrid: 3 days in the office, 2 days WFH

· Free parking

· IT equipment provided

Key responsibilities:

· Logging and resolving all IT Helpdesk issues in the agreed time frame

· Investigating, diagnosing and solving computer software and hardware faults

· Installing, setting up and configuring hardware, software, and system accounts

· Set up new starters’ desks and equipment, assist with training and onboarding new staff

What the client is looking for:

· Proven experience in a helpdesk or technical support environment, both remotely and hands-on

· Networking knowledge including TCP/IP, DNS, DHCP, and mobile device management (MDM) solutions

· Experienced in Google Workspace and Gmail/Drive/Docs/Sheets, plus Microsoft365 – essential

· Experienced with Windows and Mac OS/Chrome OS - preferred

· Self-starter with a ‘can-do’ attitude

· Strong written and verbal communication skills

Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted