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Exciting Career Opportunity: Property Manager at Pinnacle Property Management

Are you ready for a rewarding challenge? Pinnacle Property Management, a renowned Residential Leasehold Property Management company, is seeking a Property Manager. This is a fantastic career opportunity with an excellent package. Join us and advance your career within property management with a company committed to excellence.

Position: Property Manager

Location: Home based – Ideally based in London  

Working Hours: Monday to Friday, 0900 – 1700

Salary: Competitive

Contract: Permanent

Who are Pinnacle Property Management:

Pinnacle Property Management, part of the Odevo Group, manages over 25,000 properties with a focus on efficiency and reliability. Established in 2004, we work with national housebuilders and Residents’ Management Companies, ensuring high standards as Corporate Members of The Property Institute.

Why Pinnacle Property Management:

Joining Pinnacle Property Management offers a range of benefits designed to enhance your work-life balance, financial wellbeing, and professional growth. Here’s a closer look at what you can expect:

Training and Development: Continuous opportunities for professional development and career advancement through various training programs.

Up to 25 Days Holiday Plus Bank Holidays: Generous holiday allowance to ensure you have plenty of time to relax and recharge.

Car Allowance: Financial support for those who need a vehicle for work-related activities.

Flexible Working: Options for flexible working arrangements to help you achieve a better work-life balance.

Staff Referral Scheme: Earn rewards for bringing talented individuals into the team.

Electric Car Buy Back Scheme: Support for purchasing an electric vehicle, promoting sustainable transportation.

Cycle to Work Scheme: Encouragement to maintain a healthy lifestyle and reduce your carbon footprint by cycling to work with financial assistance for bike purchases.

Xmas Holiday Scheme: Enjoy extra time off during the festive season, allowing you to spend quality time with loved ones.

Buying Extra Annual Leave: Flexibility to purchase additional annual leave days to suit your personal needs and preferences.

Company Pension Contribution: Secure your future with contributions to your pension plan from the company.

These benefits collectively make Pinnacle Property Management a great place to work, offering a supportive and rewarding environment for its employees.

Key Responsibilities:

The Property Manager is responsible for the delivery of management services to a portfolio of around 20 residential leasehold and freehold developments. This role involves direct correspondence and liaison with the Client/Freeholder and Leaseholders on and off site and reporting to the client.
The Property Manager should carry out various property management tasks as directed by their Line Manager and assist the Company to implement their policies and procedures to an agreed standard.
The Property Manager will have sound knowledge and experience in current Landlord & Tenant Legislation and Fire Safety Legislation, including management of High-Rise Buildings.
Experience of managing communal heating systems (energy centres) is preferred.
Respond to Directors, Freeholders and Developer client queries, requests etc., within 24-48 hours. Leaseholder enquiries should be responded to within 3 working days.
You must be well presented and courteous to Clients and Colleagues at all times.
Carry out site inspections as set out within the Management Agreements or more frequently if required to ensure the developments meet fire/health and safety standards, identify maintenance requirements, take meter readings on every visit and organise reactive repairs.
Ensure that every development which you manage has all relevant insurance policies and current fire risk/health & safety reports in place at all times.
Reporting to the client on a regular basis is key, this will normally be via email or teams meetings. Alternatively, a task list bulletin may be issued on a regular basis to leaseholders. Reporting will vary according to each development’s requirements.
Prepare service charge budgets for client review at least 8 weeks prior to the start of the service charge year and regularly review cash flow. Ensure that service charge demands are sent at least three weeks before they become due, to enable leaseholders and owners to review the information prior to the start of the new service charge year. Work with the Client Account Manager to obtain client approval on year-end service charge accounts.
Co-ordinate with the property management assistant to ensure that works are carried out in order to maintain your developments to the highest standard. The individual will also need to appoint approved contractors as appropriate to work at their developments including gardeners, cleaners, window cleaners etc. and to instigate major works through the Section 20 process if required.
Review and approve contractor invoices on at least a weekly basis to ensure payment is made in a timely manner or invoices are placed under query if required.
Ensure that all insurance, health and safety information, site inspection records, details of current RMC Directors and all other information relevant to the premises and the Management Company are kept up to date within Qube.
The Property Manager will need to ensure that all leaseholders/homeowners are adhering to the terms set out in their lease/transfer documents, and take the appropriate action where a breach occurs, with support from their Line Manager where required.
Provide the Management Agreement Administrator with development specific information where required, to assist with the agreement renewal process.
You will be required to attend occasional evening meetings and take minutes of meetings for circulation to the leaseholders.
Follow all the approved ARMA-Q standard procedure documentation at all times when dealing with matters relating to the clients/leaseholders.
The role will involve attendance at monthly in-house Property Management meetings (currently via Teams). 

How to Apply:

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