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Position - Property Management Administrator
Location - Droitwich
Employment Type - Full Time or Part Time
Salary - £24,500
 
About the Role

Our client is seeking an organised, assertive and detail oriented Property Management Administrator to support their property management team. The ideal candidate will assist in managing daily operations, maintain client relationships, and ensure the smooth running of administrative tasks related to property management. This role is pivotal in supporting landlords, tenants, and the internal team by providing exceptional customer service and operational efficiency.
 
Key Responsibilities

Administrative Support
Maintain accurate records of tenancy agreements, property details, and client communications.
Prepare tenancy contracts, renewal documents, and relevant compliance paperwork.
Coordinate inspections, maintenance schedules, and property inventories.
Communication
Act as the first point of contact for landlord and tenant inquiries, resolving or escalating issues efficiently.
Liaise with contractors and vendors to arrange maintenance and repair work.
Keep clients informed of property updates and relevant compliance requirements.
Financial Administration
Manage invoices, rental payments, and service charge processing.
Track overdue payments and issue reminders as needed.
Prepare financial reports and summaries for property managers.
Compliance and Legal Documentation
Ensure all properties comply with relevant regulations (e.g., gas safety, electrical safety).
Maintain up-to-date knowledge of property legislation and support the team with compliance tasks.
Team Collaboration
Work closely with property managers, letting agents, and finance teams to ensure a seamless operation.
Provide support during property handovers and tenant onboarding processes. Essential Skill
 
IT literate. Although training on Re-Leased will be given, someone that is competent with IT systems and willing to learn is essential.
Good customer service manner.
Numerate, we will need someone who is relatively confident with numbers.
 
Nice to Haves
 
An understanding of commercial property (what a lease is / landlord & tenant relationship etc)
Compliance experience for health and safety purposes.
As always, we are looking for someone with the right can-do attitude and a willingness to work as part of the team