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Protec Fire Detection

Product Portfolio Manager

Hyrbrid - Remote/Nelson Head Office

Salary: Dependent on experience

Hours: 40 hours per week

Purpose of the post / Job description

As the commercial lead into the Protec Product Engineering Process (PEP) the ideal candidate will use their expert knowledge of all Fire, Security, Custodial and Life safety products, along with their passion for customer satisfaction to shape and support the current Protec portfolio and future product development.

Working alongside the Product Strategy Manager (PSM), Project Manager (PJM) and cross functionally with the rest of the business the Product Portfolio Manager (PPM) will act as the voice of the customer throughout the Product Lifecycle, performing Product Manager (PM) and Production Operational Manager (POM) tasks as defined in the Project Control Set (PCS).

Responsibilities

1) Owner of the product range with responsibility for its commercial success throughout the Product Lifecycle, providing regular updates to key stakeholders and immediate input in the case of an incident.

2) Updating the development team of any changes to the technical standards or legal aspects and how this will affect the Product Portfolio with supporting mitigation plans.

3) Using competence and experience to assist development of successful products and actively support their roll out to the market.

4) Always monitoring the products in the field. Managing the correction of non-conformity and bugs while also being the conduit for Continuous Improvement ideas, updating the Product backlog and delivering client/market requirements to the PSM.

5) Any other duties defined in the PCS or commensurate with the role.

Qualifications

Degree level or equivalent ideally in Business or Technology.

Experience

A minimum of 5 years industry experience in supply, service or troubleshooting of Fire Alarm and Life safety systems.

Customer focus experience gained in the sales, projects, or service departments.

Knowledge of Export requirements.

Prior experience of Product or Portfolio management