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Job Title: Operations Team Leader (Water Industry)

Location: Bromsgrove (Travel to client sites may be required)

Salary: £32,000 - £37,000 + Bonus Scheme

Department: Field Operations

Job Type: Full-Time, flexible working hours, 37.5 Hours a week + Bonus Scheme

Commutable from: Birmingham, Bromsgrove, Kidderminster, Worcester, Worcestershire, Solihull and surrounding areas.

Job Summary:

My client is seeking a proactive and experienced Operations Team Leader to oversee and streamline the operations within their water engineering division. The successful candidate will play a crucial role in coordinating and guiding the engineering team and planning teams to ensure seamless project delivery, from initial collaboration with the planning team through to completion. This role requires strong leadership, exceptional organisational skills, and an ability to liaise effectively with clients and the internal team.

Key Responsibilities:

Operational Planning & Coordination

* Develop and oversee daily and long-term project plans in collaboration with engineering and planning teams.

* Ensure timely project completion whilst analysing and relaying any risks/time restraints that may occur.

* Work with cross-functional teams to optimise operational efficiency and workflow.

Team Leadership & Guidance

* Lead and mentor a team of engineers, technicians, and planners, providing support, direction, and developmental feedback.

* Conduct regular team meetings, review sessions, and performance evaluations to ensure the smooth running of the operations

* Encourage a culture of collaboration, accountability, and innovation within the team.

Client & Stakeholder Management

* Act as one of the points of contact for client communications, updates, and project progress reports.

* Address client inquiries and concerns promptly, ensuring satisfaction and maintaining positive relationships.

* Review Quotes and planned work from the team and provide feedback if necessary

Project Management & Quality Assurance

* Monitor project timelines, budget, and scope, ensuring adherence to quality and safety standards.

* Conduct risk assessments and implement contingency plans to address potential delays or issues.

* Oversee the implementation of best practices and continuous improvement initiatives.

Compliance & Reporting

* Ensure compliance with industry regulations, health & safety, environmental policies, and company standards.

* Prepare and maintain operational reports, including risk assessments and technical issues that might occur.

Qualifications:

* Experience: Experience in Project Management in a Water based/Field based environment is highly advantageous for this role.

Skills & Competencies:

* Leadership: Proven ability to lead, motivate, and develop a diverse team.

* Communication: Strong interpersonal and written communication skills for effective client and team interactions.

* Technical Knowledge: Familiarity with water industry standards, engineering processes, and regulatory requirements.

* Problem-Solving: Skilled in identifying challenges and implementing effective solutions.

* Client-Focused: Commitment to understanding client needs and delivering high-quality results.

Benefits:

* Competitive salary and performance-based bonuses

* Private Health Insurance

* Professional development opportunities

* Flexible Working

* Great and Enthusiastic working environment with a supportive and bubbly team.

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