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Voids Manager

*Rolling contract"

*Hybrid role - average of 2 days per week on site*

The role

Working for a Local Council, you will lead the housing Voids Service, overseeing 2 project offices and 1 coordinator.
To successfully lead, direct and manage the in-house Voids team and/or associated contractors, providing a comprehensive void repairs service meeting legal, regulatory and Stevenage Borough Council policies and requirements.
To achieve high levels of productivity, cost effectiveness and quality, ensuring maximum
performance in accordance with the standards and policies of Stevenage Borough Council.
To co-ordinate and direct use of support contractors as required to ensure a seamless void repairs service.

Key skills and experience:

Ability to motivate, manage and develop staff, set and monitor performance targets for self and team.
Demonstrable skills in the management of contracts and in-house delivery teams with the ability to find solutions to complex issues and deliver agreed outcomes.
Experience of setting and managing budgets and staff teams processes and monitoring financial performance of budgets in excess of £1m
Knowledge of the current social housing environment, including regulatory standards, construction regulations and legislation.
Evidence of management experience in housing maintenance preferably within social housing, delivering high quality customer service achieving high levels of customer satisfaction.
Experience in managing repairs to empty properties.
Must be able to travel around the borough as required
Urgent role. Must be available on max of 3 weeks noticeEden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy