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Business Unit: Chief Operating Office|MS BizApps Centre Of Excellence (COE)
Location: UK Hybrid - With occasional travel to the local hub (Glasgow)
Salary range: £43,200 - £62,000 per annum - Depending on experience
Contract Type: Permanent - Full Time  

Be a change maker with more cha-ching. Live a life more Virgin.

Our Team
The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy and underpin many of our leading customer products and services. We look to drive innovation and work with the latest pioneering Copilot and AI technology offerings. With our services highly in demand, this is an incredibly exciting time to join our growing team.

We are seeking passionate, highly capable individuals, who not only know their stuff, but really care about delivering excellence in our colleague and customer experiences. We are looking for an experienced Power Platform Admin to join our COE platform operations team where you will lead our system administration and platform operations reporting activity.

You will support a range of activities including environment provisioning and configuration, user enablement, licensing and solution deployment, however a large focus for your role will be developing and maintaining operational reporting solutions for COE leadership to support platform monitoring and operation governance. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply…

What you’ll be doing
• Day-to—day management of our Power Platform environments across our pro—dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements.
• Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live.
• Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates.
• Developing operational reporting solutions using Power BI and COE Starter Kit to provide self-service dashboards for COE leadership and senior management.
• Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these.
• Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled.
• Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates.
• Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services

We need you to have
• Relevant experience in administering and provisioning Power Platform environments and in the configuring, managing, and deploying Power Platform solutions, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio / PVA and Power BI.
• Relevant experience in using the COE Starter Kit for reporting and operational governance monitoring, ideally with pro-dev and citizen-dev communities.
• Excellent Power BI skills and familiarity in creation of custom dashboards.
• A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks.
• A solid understanding of the Microsoft Power Platform architecture, components, and services, with familiarity of the licensing and governance models and how to optimise the usage and cost of the platform.
• Ability to communicate effectively with technical and non-technical stakeholders .

It’s a bonus if you have but not essential
• A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform.
• Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in the wider Microsoft 365 ecosystem.
• Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals)

Red Hot Rewards

Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.

Up to five extra paid well-being days per year​. 

20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 

Market-leading pension.

Free private medical cover, income protection and life assurance.

Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks