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PFI Compliance and Performance Manager
We have an exciting opportunity for a Compliance & Performance Manager to Deliver compliance monitoring requirements while supporting performance improvement initiatives on a PFI Facilities Management contract.
Summary
PFI Compliance and Performance Manager
Salary: £60,000 + 10% -15% Bonus
Location: Durham
PFI experience essential
Responsibilities
Compliance Monitoring:Ensure adherence to regulatory and contractual obligations.
Audit FM Services Provider and produce detailed monthly reports for the Trust.
Prepare annual compliance plans and verify the FM Provider's Performance Monitoring System
Conduct sample checks of performance indicators and validate service scoring.
Perform semi-annual audits alongside the FM Provider's Quality Manager.
Performance Management:
Support the General Manager in monitoring, reporting, and improving performance.
Use help desk reports and spreadsheets to identify and resolve issues.
Conduct site walks to identify risks and opportunities for improvement.
Review self-monitoring KPIs and oversee corrective actions.
Drive quick wins, such as reducing overdue reactive tasks and enhancing reporting processes.
Collaborating with stakeholders, including the Trust and FM Provider, to enhance performance.
Technical Oversight:
Address compliance and technical challenges in hard FM services.
Support lifecycle projects on-site, valued at approximately £10 million.
Work with the client on to support PFI hand back process.
Experience required
Experience in Facilities Management, technical compliance OR SPV MSA
Expertise in hard services or technical compliance is advantageous
Strong analytical and performance-monitoring skills, with technical and operational oversight experience.
PFI experience is essential
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