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OFFICE MANAGER - ENGINEERING & MANUFACTURING Competitive Salary + Bonus Wigan, Greater Manchester

Our client, a leading engineering and manufacturing company based in Wigan, is seeking an experienced Office Manager to join their dynamic team. This role offers an exciting opportunity to play a pivotal part in driving business growth and operational excellence.

About the Role: Working directly with the Senior Management team, you'll be responsible for streamlining office operations while coordinating activities across multiple departments. This hands-on role requires exceptional organisational and people management skills.

Key Responsibilities:

* Managing and monitoring customer accounts and relationships

* Coordinating workflow and priorities for the office team

* Creating and analysing performance reports

* Setting and tracking team KPIs

* Managing customer quotations and order processing

* Overseeing CRM system maintenance and data accuracy

* Developing and implementing process improvements

* Building and maintaining strong client relationships

* Coordinating with production teams to ensure delivery schedules

* Managing team resource planning and workload distribution

Essential Skills & Experience:

* Proven experience in a similar role within manufacturing/engineering

* Strong commercial acumen and business understanding

* Excellence in MS Office, particularly Excel

* Experience with CRM systems

* Outstanding communication and interpersonal skills

* Ability to work under pressure and meet deadlines

* Strong problem-solving abilities

* Team leadership experience

Benefits:

* 25 days holiday + bank holidays

* Company pension scheme

* Annual performance bonus

* Free parking

* Professional development opportunities

This is an excellent opportunity for an experienced Office Manager looking to advance their career with a respected manufacturer. The successful candidate will join a company that values innovation, teamwork, and professional growth