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Customer Relations Manager | Elderly Living

Permanent | Birmingham

Competitive base salary plus commission

Job Summary

This role is open to candidates with experience of Sales withing Private Healthcare only

Our client a family owned Group of Private Care Homes require a Customer Relations Manager for their property which is a premium brand to be responsible for ensuring occupancy, average weekly fee and funding mix targets are met at the care home through the creation and implementation of effective localised tactical marketing plans.

You will be handling all enquiries to the home, for their conversion to a sale and for completing the customer transaction including the effective negotiation of fees and signing of contracts.

The role will require you to attend the care home, present at meetings, deliver training workshops and identify, build up, train and motivate the team within the care home to achieve targets.

You will come from a Care Home environment with a sales background and have an understanding of fee sources and structures in the care sector, along with excellent customer service skills.

For further information and to apply please contact Julie Gregson directly.

CCS | Compass Corporate Services is a division of Compass Holding group and are acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers for each successful recommendation