IT Administrator

Norwich, Norfolk
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IT Administrator. Based in Kings Lynn, Norfolk, I have a new requirement for an IT Administrator. This role would suit someone with little experience or no experience but just with an genuine interest in IT or has some admin experience! I am looking for an enthusiastic individual who possess basic IT skills with excellent communication and customer services skills. This is a varied IT role with my client offering training and progression!! Please note this role is 100% office based (offers no WFH).

You must have experience/skills in the following :

* Good knowledge of Microsoft office.

* Excellent customer service approach / organisational skills.

* Team player but also able to work alone.

* Excellent written and verbal skills.

Role involves:

* First point of contact for all IT enquiries (mainly over the phone).

* Keeping the ticketing system up to date and chasing resolvers and end users for updates on their tickets.

* Field / assign tickets to the wider team allocating according to skill set.

* Where necessary support the investigation and resolving of requests and incidents.

* Providing designated users with Mobile Phones, setting mobiles up with standardised Applications.

* Field / assign tickets to the wider team allocating according to skill set.

* Document and publish communications for the IT department, projects, and any other required comms.

Please send your most up to date CV to me ASAP for a full job spec

Job Info
CV-Library logo
Job Title:
IT Administrator
Company:
CV-Library
Location:
Norwich, Norfolk
Salary:
Competitive
Posted:
Dec 23rd 2024
Closes:
Jan 23rd 2025
Sector:
IT
Contract:
Permanent
Hours:
Full Time
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