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Lift Service Supervisor
Newcastle
Salary: £55,000

Company Overview:
We are a leading lift and escalator service company, committed to providing the highest standard of maintenance and repair solutions to our clients across the UK. With a strong emphasis on safety, reliability, and customer service, we are looking for a dedicated Lift Service Supervisor to join our growing team in Newcastle.

Job Summary:
As the Lift Service Supervisor, you will be responsible for overseeing a team of lift service technicians and ensuring the efficient delivery of lift maintenance and repair services. You will work closely with clients to provide exceptional service and will take a proactive approach to safety, technical troubleshooting, and team development. This role is ideal for a skilled supervisor with experience in the lift and escalator industry, looking to advance their career in a dynamic and supportive environment.

Key Responsibilities:

Supervise a team of lift service technicians, providing guidance, support, and technical expertise.

Coordinate and schedule maintenance and repair work, ensuring timely service delivery.

Planning and supervising works, ensuring they are carried out safely and efficiently.

Supervising and organising the day-to-day activities of your engineering team.

Updating information and responding to messages using the company computer network.

Processing service reports, callout reports, client/consultant survey reports, thorough examination reports and client correspondence.

Investigating and reporting any accidents or incidents.

Conducting technical surveys/specific risk assessments/release training.

Communicating effectively with project managers, engineers and clients.

Liaising with suppliers and sub-contractors to obtain spare parts and oversee specialist sub-contractors’ works.

The ideal candidate should have a:

Strong understanding of lift maintenance, safety protocols, and relevant regulations. 

Keen eye for detail to ensure all safety measures are followed.

Current valid driving licence.

DBS check will be required.

Qualifications:

Proven experience in the lift or escalator industry, ideally in a supervisory or team leader role.

NVQ Level 3 in Lift Maintenance or equivalent qualification (essential).

Strong knowledge of lift systems, including electrical and mechanical components.

Excellent troubleshooting skills with the ability to handle complex technical issues.

Demonstrated commitment to safety and regulatory compliance.

Strong organizational and time-management skills.

Effective communication skills, with an ability to work with diverse teams and clients.

Valid UK driver’s license (essential).

Benefits for the Lift Service Supervisor:

Competitive salary, based on proven experience.

Company vehicle or Cash Allowance scheme.

Participation in the company profit share scheme, after a qualifying period.

Stakeholder pension scheme.

25 days paid holiday, in addition to public holidays.

Medicash Health scheme and Wellbeing scheme.

Enhanced Maternity and Paternity Scheme, after a qualifying period.

If you are interested in this Lift Service Supervisor opportunity, please use the application link or contact Ravin Sanghera on (phone number removed) or (url removed)