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Customer Service Advisor X5

£28,000

3-month FTC

Manchester - onsite

A leading IT Consultancy is looking to recruit several customer service specialists to support a key end client based in Manchester city centre.

You will

Handle in-bound and out-bound calls, responding to customer complaints
Escalating problems to the technical team or Supervisor
Updating customer information in the company database
Providing information about new and existing products and services
Tracking and processing new orders and refunds
Making sales and processing payments, when necessary
Performing administrative tasks as assigned by the Supervisor