Login to Apply

Our client is seeking a Customer Service Co-ordinator to support through a busy period. The purpose of this role is to provide efficient, friendly, and accurate customer service and order processing support.

Duties:

Review and verify orders for accuracy
Promptly enter customer orders into the system
Coordinate with customers to organise delivery
Handle customer calls professionally and courteously
Respond to customer emails in the inbox
Escalate unresolved order issues to management
Address enquiries from customers as quickly as possibleSkills & Experience:

Strong communication skills
Ability to work well as part of a team
Proficiency in Word and Excel
Professional telephone manner
Strong organizational skills.
Prior experience in a customer service is requiredTo be considered you must be available immediately