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Client Services Administrator
Taskmaster are currently recruiting for a Client Services Administrator for our client based in Milton Keynes.
Duties:
* Operator’s Licence compliance.
* Deputise for Senior Traffic Dispatcher when required.
* Driver engagement (de-brief and ad hoc meetings).
* Process and manage customer service request logs.
* Investigate service failures and action the appropriate corrective action.
* Action out of positions and update photos taken by drivers on the system.
* Liaise with Workshop, driver, and Operations regarding all defects.
* Process and manage the Overweight Vehicle Report.
* Manage Hazard & Near miss reports to successful resolution.
* Action disposal ticket entries.
* Tachograph download from vehicle(s).
* Full root cause investigation and follow up documented process for driver’s infringements.
* Service failure investigation and remedial actions to correct.
* Disposal ticket investigation/audit.
* Vehicle defect reporting.
* Driver debrief daily audit.
* Driver’s Hours infringements management,
* Workshop meeting.
* PPE management.
* Investigate and reduce vehicle misuse.
* Full wheel torque compliance.
* Contribute to improving Operational budget costs.
Pay Rate: £28,000PA
Hours: 08.30 – 17.30 Monday to Friday (1 hour unpaid lunch)
Please apply for details.
Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy