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Job Title: Deputy Catering Manager

Location: Croydon

Parking Info: Not specified.

Job Type: Temporary

Duration of booking: Ongoing

Proposed start date: ASAP

Sector: Healthcare

Working environment: Kitchen/Hospital

Band: 6

Pay Rates: £22.09 per hour PAYE inclusive of holiday pay (Direct Engagement)

Working Days and Hours: Full time (Working hours to be discussed at interview stage)

Remote working option Info: Not an option (onsite 5 days per week)

SUMMARY

Ensure provision of a high quality, hygienic, safe and efficient catering service to Patients, Staff and Visitors.

MAIN DUTIES AND RESPONSIBILITIES

* Responsible for the managing and embedding all processes for a Hospital Catering Service in accordance with Food Hygiene and current Health & Safety Legislation.

* Responsible for all records to be maintained in respect of Food Hygiene Regulations (2005).

* Manage the Trust Patient Service Resources in compliance with Trust SFIs including: -

* Costing

* Budgetary Control

* Service Delivery

* Rota

* Attend the Facilities Monthly Quality Steering to deliver a cost-effective Food service

* Responsible for ensuring the delivery of the agreed menu to all patients within the agreed timeframes

* Lead on the development of menus in line with its specification

* Ensure Patient and Customer feedback is acted upon and that any improvements are implemented in a sustained way

* Manage the resources of the Catering Department, Identify, assess and manage Risks including Health & Safety and Planned Preventative Maintenance (PPM) by Estates & Facilities and External Contractors.

* Be responsible for the management of Directly Employed Staff, providing Leadership and promoting a clear sense of direction in line with achieving the Trusts’ Key Objectives.

* Communicate and liaise with a variety of groups both internal and external from the Trusts Senior Managers to include Patients Forum, Suppliers and Staff.

* Manage Employee Relation issues, ensuring the Trust Policies and Procedures are adhered to and all issues are dealt with in a timely and consistent manner including managing Sickness, Absence, Recruitment and Retention.

* Conduct reviews, Appraisals and Staff Development to ensure appropriate Training Programmes are incorporated into all Service Planning.

* Responsible for Goods and Services provided by external providers are of a consistent quality and in line with Organisational requirements.

* Responsible for Departmental Policies, Procedures and Standards of Performance through identified KPI’s are met and any breaches of standards are rectified and on-going Compliance met.

* Responsible for all formal and informal complaints relating to Catering Services are dealt with and appropriate action plans relating to these are actioned.

* Provide speciality knowledge on Nutrition and Hydration to Clinical staff.

* Ensure consistency of supply and menu availability at all times.

* Work closely with Trust Catering Manager to deliver consistent and collaborative Management of the Catering Department.

Essential Criteria

* Flexibility work pattern (any 5 of 7) if and when required, normal working days Mon to Friday

* Level 3 or above Food Safety Trained

* Good knowledge of HACCP regulations

* Experience of managing large teams excess of 100+ staff

* Good understanding of Patient Nutrition, hydration and allergens

* Excellent IT skills, experience of using multiple software’s

* Experience working in both Retail and Patient Catering Services in Healthcare