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HRGO are looking for a enthusiastic, eager to learn, hard working person to join a manufacturing company as their Warranty Coordinator. This is a temp to perm position.

The Warranty Coordinator will manage warranty claims, assess product quality and work with cross-functional teams to improve product reliability. This role is responsible for investigating issues, implementing corrective actions, and maintaining strong communication with customers and suppliers.

Duties

Managing & supporting warranty claims from start to finish
Daily customer service needs:- Claims and maintaining records through GRN/spreadsheet and return notes
Checking GRN to assess warranty eligibility
Schedule of warranty repair jobs and repair agents
Collating weekly data for monthly overviews
Report to the Assistant Production Manager Requirements:

Previous or similar experience
Administrative experience
Customer service experience
Strong organisational skills
Good communication skills
Good time keeping
IT literate