Customer Service Coordinator

Sheffield, South Yorkshire
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Pro rata salary for 30 hours per week is £20,500 per annum (Mon to Thursday)

The H&H Group is a global manufacturer and wholesaler of lifestyle products, specialising in personalised impulse gifts, sustainable home fragrance products, and organic Italian wines.

Main purpose of the role:

The administration of National Account customers' requirements through the provision of customer services, auto-replenishment of stock and data analysis.

Key duties:

* Maintaining auto-replenishment (AR) systems and tools through data input and analysis to provide accurate data for stock and order fulfillment

* Providing administrative support to the National Account Managers to enable the achievement of company goals and objectives.

* Point of contact with customers to ensure their requirements are being met

* Support and assistance to internal and external merchandising teams, ensuring all relevant product / display Information is available

* Accurate and timely administration of commercial documentation relating to customers

Key attributes/experience required for the role:

* Experience in a screen-based customer service role.

* Competent with Microsoft Office, particularly Outlook, Excel, and Word.

* Keen and willing to learn in house ERP systems.

* Analytical and an eye for detail.

* Numerate.

* Good Communicator.

* Enjoy working in a team environment

Job Info
CV-Library logo
Job Title:
Customer Service Coordinator
Company:
CV-Library
Location:
Sheffield, South Yorkshire
Salary:
£25600 Per annum
Posted:
Oct 1st 2024
Closes:
Nov 1st 2024
Sector:
Customer Services
Contract:
Part Time
Hours:
Part Time
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