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Install Coordinator

Newcastle

A fantastic opportunity to work with a well established, Fire & Security firm, with a large range of customers ranging from Commercial, Domestic & Industrial sites. My client is eager to welcome a new, experienced Install Coordinator into the fold.

Package:

£24,960

Main Responsibilities

The purpose of this role is to book fire door and fire stopping jobs liaising with the tenants or housing managers on our passive fire contracts.

Calling, texting and lettering tenants to book appointments for operatives to attend.
Updating the CRM with confirmed appointment times and noting the accounts.
Sending updated access details to the operatives on the field.
Creation of calls for each contract when they come through.
Relating with housing manager on common area actions and updating the site details of common area access.
Planning & scheduling efficient routes for the engineers from confirmed appointments.
Ensuring the engineers have enough planned work for each day
Knowledge and Experiences

Excellent organisational and administration skills
Knowledge of CRMS
Inbound and outbound call handling
Ability to work on own initiative and as part of a team
Problem solving skills
Organisation and prioritising skills
Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning. 
If you are local to the area and seeking a new Install Coordinator position, then please apply now. If your application is successful a 4way member will be in touch