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BDS have an opportunity for an experienced Repairs Coordinator to join the team, working for an established Housing organisation.
This is an ongoing Temporary position paying £15.67 paye or £20.60 umbrella
Working hours are Monday to Friday 9am to 5 pm and you will be fully office based
You will be required to visit both offices –3 days at the office in Hammersmith, W6 and working 2 days at the Kings Cross office N1
Assisting with the progression and completion of day-to-day responsive repairs for the residents.
Action these repairs with urgency to ensure repairs are dealt with in a timely and efficient manner .
Be meticulous when reviewing and accepting quotes.
Confirm that the repair work done matches what was quoted before payment is made
Keep both internal and external customers informed on the status of the repairs at all stages.
Deal with all queries received either by telephone or online.
Offer excellent customer service throughout the entire repairs process
Diagnose all repairs to the required standard to ensure the correct action is taken.
Investigate the cause and ascertain if a repair should be a recalled or closed down, liaising with all parties concerned
Please send your CV to apply