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Spirehouse Recruitment are currently recruiting for a Lettings Assistant on behalf of a Large Housing Association in Nottingham.

The Opportunity:

This is a short-term role to commence in January on an initial four-week basis; however, the likelihood of extension is high. You will prepare advertisements for and advertise void properties, appropriate to each tenure type to facilitate lettings, minimising re-let times to give our customers their next home and build sustainable communities.

The successful candidate will:

* Support Letting team colleagues in ensuring void times are managed within the agreed annual targets for all relets

* Support allocations and lettings processes by responding to customer enquiries, preparing sign-up packs and agreeing on incentives to be applied on hard to hard-to-let properties

* Process the termination of tenancies promptly and progress the return of keys

* Ensure all systems and records are updated and maintained on an accurate and timely basis; producing associated reports on the allocations and void service as and when required

* Develop and maintain information required on new housing schemes for customers

* Administer the HOMESWAPPER scheme and downsizing scheme; including payments from the budget

Further information:

* Contract to start January 2025 (for an initial 4 weeks)

* £19.29 per hour via Umbrella

* 35 hours per working week (Monday – Friday)

Requirements:

* Experience of working in social housing or a lettings environment

* Experience of delivering successful customer focused services

* Ability to communicate effectively with internal and external customers by demonstrating tact, diplomacy, sensitivity and customer care.

* Demonstrable high level of numeracy, IT and literacy skills

Please apply for this role online or contact Kim Parsons at Spirehouse for a confidential discussion.

Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals