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Customer Service Coordinator required to support a small, and busy on-site team. This is a hands-on position, and the candidate must be adaptable. Working hours are Monday - Friday, 9.00am - 5.30pm. This will be a temp too perm position. Salary between £27,000 - £32,000 depending on experience.
The ideal candidate will be looking to develop into a Customer Service Site Manager role in the future.
Duties:
Answering incoming calls
Collating data and other information for the team
Unpacking marketing material
Putting marketing packs together
Breakdown issues reported into specific defects
Produce relevant remedial work instructions
Keep purchasers regularly updated regarding the progress of individual issues
Deal with all administrative functions as directed by other team members
Liaising with clients on a daily basis booking in technicians and subcontractorsBenefits:
£27,000 - £32,000
On-site parkingExperience required:
Previous administration experience
Excellent customer service and communication skills
Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
PC literate with Microsoft Excel, Word and Outlook skillsPlease bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website