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Purpose of Job/Key objectives

To install Dual Fuel Smart Meters in Domestic residential properties, this is working on the Eon contract.

Principal Duties/Tasks and responsibilities

Provide Smart Meter Installations to domestic properties

Manage own Stock levels on van and/or via ‘dropbox’ facilities

Provide first-class customer service and support

Provide customers with energy efficiency advice

Ensure all worksheet submissions are accurate and timely

Work closely with the Smart Metering Operations Manager to ensure daily/monthly/quarterly targets are met

Plan, organise and manage own workload to ensure all company deadlines are met

Resolution of customer queries in a professional and efficient manner

Any other duties that may be deemed appropriate to this role

A certain level of flexibility will be required regarding the job role and responsibilities to fulfil this position

Person Specification

Essential

* Excellent organisation skills

* Previous Dual Fuel Metering Experience

* Experience of exceeding targets

* Excellent communications skills, both written and verbal

* Ability to work calmly under pressure and keep to deadlines

* Ability to work independently but also as part of a team

* IT literate

Package

Basic Salary £40,450 PA

Potential bonus of £1200 PA

Annual Leave 22 days + bank holidays

Company vehicle/tools/uniform etc all supplied

Competitive overtime rates available

Optional On call;

Standby Monday – Sunday = £400 (Mon – Fri £40 per day, Sat £100 & Sunday £100)

Any work attended will be paid at 1.5 x rate during Monday – Saturday & paid at x 2 rate Sunday and Bank holidays