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Customer Service/Sales Advisor
Office Based - Southall UB2
£25,300 + Bonus (£6000)
Start: Immediate
We are recruiting for a market leader within the FMCG industry, they are looking for a Customer Service/Sales Advisor to help ensure that the customers needs and expectations are being met.
Role:
* 70% inbound calls and 30% outbound calls with occasional emails.
* You will have a set amount of customers that you will deal with, aiming to build relationships and strengthen the partnership
* Being the first point of contact for any questions, queries or issues the customer is facing
* High volume of calls within a fast paced environment
* Working towards targets and KPI's
* Up-selling to customers
* Re-building relationships with lapsed customers
* Providing a first-class service to all customers.
Benefits:
* Pension Scheme
* Life Assurance
* 50% discount on compnay purchases
* On-site parking
* Referral Scheme