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Job Title: Credit Controller
Location: Coventry
Salary: Up to £30,000 + Monthly Target Bonus
Contract: Full-time, Office-based (5 days per week)

We're partnering with a prominent client in the energy sector, seeking a talented Credit Controller to join their Coventry team. This is a fantastic chance for an experienced professional to step into a role that values ownership, promotes efficiency, and supports continuous improvement.

Key Responsibilities:
* Manage and resolve invoice queries by liaising with both internal and external stakeholders to ensure swift outcomes.
* Proactively engage SME clients through calls, emails, and letters to drive debt recovery.
* Meet call and debtor day targets, ensuring regular contact with customers.
* Prepare reports and account statements using Excel.
* Build strong working relationships across teams and with clients.
* Present updates during weekly debt meetings and collaborate on complex account reconciliations.
* Identify and propose process improvements and assist in their implementation.
* Perform other duties as needed, supporting management goals.

What We're Looking For:
* Minimum of 2 years' credit control experience.
* Demonstrated ability to meet set targets and deadlines.
* Strong communication and customer service skills.
* Confidence in handling debt collection conversations and negotiating positive outcomes.
* A proactive, self-motivated approach with excellent prioritisation skills.
* Ability to recommend process enhancements.
* Intermediate knowledge of Excel (VLOOKUPs).
* Knowledge of the gas/electricity sector is advantageous but not required.

What's on Offer:
* A competitive salary up to £30,000, plus a performance-based bonus.
* Career progression opportunities.
* Access to a company profit share scheme.
* Enhanced pension and annual leave benefits.
* Private medical insurance, life insurance, and income protection.
* Birthday leave and daily fresh snacks and breakfast.
* An engaging, community-focused office environment with great company events.
* Support for continued learning through an online training platform.

Please Note: This is an office-based role, requiring applicants to be on-site 5 days per week.

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