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Major Duties and Responsibilities:

* Troubleshoot, save, and report failures in the field.

* Troubleshoot waterjet machines and components on the telephone and on site.

* Give maximum technical support to customers to minimize downtimes.

* Perform installations of waterjet cutting systems independently until final acceptance mainly in UK and other European countries.

* Create professional picture of Technical Service in the field.

* Give customer start up training and provide safety training for CE-compliancy.

* Provide technical information to customer during installation, training and service visits.

* Willingness to mainly travel during the week and change working places by short notice.

* Work overtime as necessary, sometimes including weekends.

* Stay on site until the problems are solved and job is finished

Your profile:

* Mechanical and electrical engineer (both), mechatronics engineer, technician, electrician or other qualified job related to manufacturing and technical services within the machine tool industry.

* At least 5 years work experience with CNC machine tool installation, commissioning and training in the area of motion control systems in the field (e.g. CNC, PC, PLC).

* Ideally CAD/CAM experience (use and training).

* Intensive CNC Machine Tool knowledge in mechanical, electrical, software and hydraulic diagnostics.

* Professional usage of modern diagnostic tools.

* Good organizational skills.

* Fluent English (written and verbal).

* Customer oriented, positive attitude and independent.

* Flexible in location of work and willing to travel.

* Valid drivers license (maximum 6 points).

* Full Passport & documentation to support permanent UK residence and employment.

What we offer:

* Permanent position at a fast-growing global company.

* Attractive salary package and employee benefits.

* Individual development opportunities.

* Company car, IT equipment and mobile phone.

* Versatile and challenging work with a high degree of personal responsibility