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Our client, an excelling freight forwarding and logistics organisation, with management of regular commercial freight logistics and specialising in providing comprehensive services for the movement of high- niche market products, are looking to recruit a talented Head of Perishables Department to be based at offices in the London Heathrow area.
On Offer:
* An opportunity to join a world class logistics company with great potential for future growth
* A dynamic and highly rewarding senior leadership role
* An attractive salary based on experience plus benefits which includes increasing holiday allowance, pension scheme
* Opportunity to add value and play a key role in the organisations growth
Main Purpose of the role:
Reporting to the CEO and managing a team of 7 within the perishables department, utilising strong relationship building and account management skills to maintain and develop relationships with suppliers.
Key Responsibilities for the Head of Perishables Department:
Account Management & Growth
* Act as the primary point of contact for a portfolio of high-value perishable import clients
* Develop and maintain long-term relationships, ensuring a deep understanding of each customer’s business needs
* Identify opportunities to expand and enhance service offerings, driving account growth and profitability
Operational Coordination
* Oversee the end-to-end logistics process for perishable freight—including booking, documentation, and delivery
* Coordinate closely with operations, customs, and warehouse teams to ensure timely and cost-effective handling
* Proactively manage any delays or disruptions, quickly resolving issues to maintain product integrity
Relationship Building
* Collaborate with internal teams (e.g., Sales, Operations, Finance) to offer tailored logistics solutions
* Conduct regular business reviews with clients to assess performance and explore new service opportunities
Procurement & Supplier Management
* Develop and maintain strong relationships with key suppliers (e.g., airlines, shipping lines, hauliers).
* Negotiate and optimize supplier contracts to ensure competitive pricing and high service quality.
* Monitor supplier performance, addressing concerns and coordinating improvements to maintain service standards
To Be Considered
* Proven track record within freight forwarding working with perishable items
* Proven team leader with exceptional management skills
* Strong knowledge of import procedures, customs regulations, and documentation processes
* Strong account management skills
* Strong commercial and procurement skills
* Team player and an excellent communicator
For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry