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Team Manager

Sutton

£16.73 per hour

OVERVIEW

Improve each client’s quality of life and promoting and maintaining independent living for themselves and any dependents they may have.

KEY RESPONSIBILITIES

* Under the direction of the Service Manager, to line manage, lead motivate and support the team at Sutton DA Service.

* Create a culture of continuous improvement, with a focus on evidence, evaluation and quality assurance.

* Deliver a service that is both outcomes based and person-centred.

* Ensure the service is delivered in a co-produced and trauma informed environment openly recognising the expertise of service users.

* Deliver operationally against contractual and organisational KPIs

* Deliver services that are safe, complying with all relevant health and safety policies and legislation.

* Ensure that all service and client information is appropriately recorded and shared in line with policy, legislation and good practice.

* Ensure comprehensive and accurate reporting is in place and lead on data due diligence and internal and external reporting.

* To participate in the recruitment, induction, supervision, annual appraisal and (if required) the performance management of the staff team.

* Ensure a commitment to personal development within the team.

* Manage disciplinary and grievance procedures and good practice guides.

* Provide expert knowledge of domestic abuse and VAWG and understanding the needs of women, children and men fleeing DA.

PERSON SPECIFICATION

* Experience of working with people with a range of different support needs, aspirations for their future and associated risks.

* Experience of delivering high quality Accommodation-based/Outreach support services to people with a range of needs and risks.

* Good knowledge of welfare benefits and housing options and legislation related to statutory duty.

* Good understanding of the range of issues, diagnoses, and treatment relevant to the client group including mental health and substance misuse.

* Commitment to equal opportunities and to promoting service users’ rights, privacy, dignity, choice and control.

* Ability to travel throughout Sutton and other Boroughs.

* Previous experience of using computer-based systems to accurately record work any service user details.

* Knowledge and understanding of safeguarding issues and ability to address them appropriately Schedule 9 (1a) of the Equality Act 2010 applies to this position

Please apply with your CV via the apply button