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Sales Administrator

Location: Croydon

Hours: Mon-Thur 08:30-16:30, Fri 08:30-15:30 (36.5 hours per week)

Salary: £30,000-£35,000 (depending on experience)

Contract Type: 6 Month Fixed Term Contract (potential extension)

Start Date: January 2025

Our client is seeking a proactive and organised Sales Administrator to join their team on a 6-month fixed term contract. This office-based role offers an excellent opportunity to contribute to a dynamic, customer focused environment within a global business.

Key Responsibilities:

* Handle customer enquiries regarding products, services, and order status.

* Respond promptly to customer enquiries and resolve issues efficiently.

* Ensure customer records are accurate and up to date.

* Provide administrative support for quotations on new projects.

* Coordinate with material control and manufacturing departments to confirm delivery timelines.

* Manage booking of service exchanges, repairs and spare part orders.

* Process and track sales orders to ensure timely delivery and customer satisfaction.

* Support the warranty claims process by collaborating with team members and the service team.

* Ordering of parts and progress urgent orders.

Required Skills:

* Technical mechanical sales administration background

* Proven experience in direct customer interactions.

* Strong commercial awareness.

* Excellent telephone manner

* Proficient in Excel, Word, and effective communication skills.

* Strong organisational and multi-tasking abilities.

Benefits Package:

* Annual Bonus (pro-rata for the year of joining)

* 25 days holiday (pro-rata upon joining)

* Pension: 3% employee contribution, 6% employer contribution

* Life Assurance, Private Health Care, and Dental Health Care

* Salary/Bonus Sacrifice scheme

* Cycle to Work scheme

Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today