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Service Administrator (Part-Time, Temporary - 6 Months Initially)

Location: Leeds, LS27
Pay: £12.30 - £12.80 per hour + Holiday Pay
Hours: 20 hours per week - Monday to Friday, 10am - 2pm
Contract: 6-month temporary role with potential to extend

Are you looking for a part-time role that fits around school runs, studies, or other commitments? We have a fantastic opportunity for a reliable and organised individual to join a friendly and supportive team.

Are you a proactive and organised individual with a keen eye for detail? We’re looking for a part-time Service Administrator to support the busy Leeds-based Service & Repair team. This is a brilliant opportunity for someone who thrives in a varied support role and enjoys keeping things running smoothly behind the scenes.

Key Responsibilities:

* Handle all incoming calls to our Leeds office

* Monitor and respond to the shared 'info’ email inbox

* Administer incoming/outgoing parts and complete booking-in processes

* Coordinate with engineers to ensure parts are available for scheduled work

* Input and update stock data into our internal system

* Schedule all PPM (Planned Preventative Maintenance) visits for the Leeds branch

* Support customer service and repair teams with booking and tracking jobs

* Work daily in Protean software - closing jobs and managing records

* Assist during training sessions or visitor days

* Provide support for credit control as needed

* Respond to customer queries in a timely and professional manner

What You’ll Bring:

* A professional telephone manner and strong communication skills

* Solid admin skills and confidence using Microsoft Office

* Excellent attention to detail and ability to stay organised

* Self-motivation and the ability to work independently with minimal supervision

* A team player attitude with flexibility and a willingness to learn

* Enthusiasm, energy, and a proactive approach to supporting the team

Bonus Points If You:

* Have experience in a service, repairs or engineering-based admin role

* Are familiar with Protean or other service management systems

* Are comfortable working in a fast-paced environment and juggling multiple tasks