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Internal Recruitment Business Partner (Underwriting & Claims), Up to £85,000 + 20% Bonus + Benefits, Hybrid Working i.e. 2 days a week working from home, 3 days in the office, London.

Overview of the Internal Recruitment Business Partner:

Working with an already established client we have a fantastic opportunity for a Recruitment Business Partner. The Recruitment Business Partner will play a key operational role as part of the Talent Acquisition team. You will provide a meaningful, relationship-driven service, underpinned by strong business processes.

Although this is an Internal Recruitment position the main responsibilities will be to act as a trusted advisor to the hiring community and key stakeholders, this role is ultimately responsible for the effectiveness of all day-to-day recruitment activity across the client’s Underwriting & Claims functions, ensuring a quality led client and candidate experience is upheld at all times.

The Internal Recruitment Business Parter will be supported by the Resourcing Delivery Centre and the wider account team based within various UK Offices.

Internal Recruitment Business Partner Duties:

Deliver a best-in-class partnership with the client to fully understand the needs of the relevant department (Underwriting & Claims)

Manage the entire end-to-end recruitment process; ensuring compliance with all policies, processes and SLAs

Work closely with the Delivery Team to help drive direct fill opportunities for the business and hit direct fill SLAs

Partner with external agencies to support delivery of the service

Develop relationships with Hiring Managers and Client stakeholders including HR to ensure the highest level of customer service

Adding value by collating trends and market knowledge and sharing with stakeholder groups

Maintaining high level Net Promoter scores from hiring manager feedback surveys

Spot opportunities and recommend changes to the strategic direction of talent acquisition for the function

Help influence and persuade internal and external stakeholders in order to deliver recruitment best practice

Deal with issues that arise calmly and present logical solutions

Deliver against contractual KPIs and personal KPIs set with your Manager

What's in your DNA / Experience Needed:

Experience of working within an on-site RPO (Recruitment Process Outsource) is a strong advantage to this position

Must have experience or recruitment within an Underwriting or Claims function

Proven track record of effective relationship management with external agencies

Experience of driving direct fill rates, partnering with offsite delivery teams effectively to hit SLAs

Demonstration of operational best practice

Experience of suggesting and driving value add initiatives, which compliment both the functional area and client

Ability to manage expectations and time effectively whilst maintaining a client focused attitude

Effective internal and external stakeholder management skills

Financial Services industry i.e Insurance background is mandatory