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Permanent Opportunity - Lettings Consultant! ?

Office Angels are currently recruiting for a Lettings Consultant to join our client's team, based in Durham City Centre. This is a fantastic opportunity to work for a nationwide student lettings company that values innovation and delivers exceptional accommodation experiences for students and landlords across the country.

You will be joining an organisation that prioritises personal development, values creative thinking, and fosters a culture of ambition and growth. Our client is passionate about providing industry-leading accommodation experiences to students and landlords nationwide. As a Lettings Consultant, you will be an integral part of their Lettings team, responsible for delivering a first-class experience to tenants, landlords, and contractors.

Industry experience is advantageous but not required. Candidates with backgrounds in customer service, retail, or property are encouraged to apply, as these experiences are highly transferable to the role.

Position: Lettings Consultant
Contract Type: Permanent
Salary: £23,800 (depending on experience), plus bonus scheme
Working Pattern: Full-time, Monday to Friday (9:00 - 5:30), with rotational Saturday hours (10am - 3pm), office based
Location: Fully office-based in Durham, public parking only. Key Duties and Requirements:

As a Lettings Consultant, you will be responsible for developing and maintaining excellent relationships with landlords, tenants, and contractors. In addition, you will:

Ensure exceptional tenant and landlord experiences
Manage communications via phone, email, Live Chat, and WhatsApp
Maintain up-to-date lettings compliance knowledge, including conducting Right to Rent checks
Receive and process new inquiries from tenants and landlords
Advertise properties and proactively contact potential tenants
Register applicants, arrange and conduct viewings, and provide feedback to landlords
Negotiate offers between landlords and tenants
Assist the asset management team during busy changeover periods
Contribute to marketing eventsEssential:

Excellent organisational skills
Strong communication skills to provide high-quality service
Ability to see a job through from start to finish
Experience in lettings (preferred)
Self-motivated with the ability to work independently
Ability to prioritise workload and meet deadlines
Flexible and adaptable approach to work
Travel required between all locations
Driving licence required, and a personal car is preferredWhy join our client's team:

✨ Embrace a forward-thinking company that values innovative and strategic ideas

? Benefit from comprehensive training and professional development opportunities

? Collaborate within a supportive and innovative work culture

? Be part of an audaciously ambitious and growing company

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website