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IT Support Engineer Hull £30k to £35k per annum…

Principal IT are proud to be working with a large manufacturing business based in Hull to help them secure a new IT Support Engineer to help them with the day to day running and support the operations within their business.

You will be working in a busy IT team who on a day to day basis help to support a number of business critical systems and ensure the business doesn't suffer any down time through system fault or failure.

Key responsibilities (but not limited to);

Build and install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards
Maintain PC's and peripheral devices with Planned Preventative Maintenance
Troubleshoot and resolve technical issues related to hardware, software, networking and peripheral technology
Responsible for the update of the IT Helpdesk ticketing system by maintaining accurate records in respect of actions taken, histories and updating information on the system as and when required
Create tickets to record technical issues and solutions, escalating issues to senior team members when necessary
Responsible for the ongoing patch and vulnerability management of many of the company devices
Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant
Maintain a clean and tidy workplace environment
Create strong working relationships with key stakeholders

Personal skill requirement;

Proven work experience as a Desktop Support Engineer, Techncial Support or similar
Good language and communication skills
Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous
Familiarity with Office 365, Network troubleshooting and MS Intune
Excellent problem solving and multitasking skills
Strong experience of working with Microsoft Windows OS with some experience of Android/iOS
Ability to work as part of a team

How to Apply

If you are interested in this IT Support role you can apply via the link below or by contacting Principal IT Directly.

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