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Are you passionate about delivering exceptional customer experiences in the world of luxury retail? We are seeking a dynamic and service-driven Luxury Sales Assistant to join a fantastic Brand & the team in their flagship store in London. This is an exciting opportunity to contribute to the growth of a globally renowned brand celebrated for its premium craftsmanship, heritage, and innovation in performance fashion.

The Role:

As a Luxury Sales Assistant, you will be an ambassador for the brand, providing an elevated shopping experience tailored to each client's needs. You will build and nurture strong relationships, utilizing your expertise in clienteling and CRM to develop a loyal customer base. Your role will be pivotal in driving sales and ensuring the highest level of service within a fast-paced luxury environment.

Key Responsibilities:

Deliver an outstanding client experience through personalised service and expert product knowledge.

Develop and maintain strong client relationships, ensuring high levels of retention and repeat business.

Utilise CRM tools to track customer preferences and provide tailored recommendations.

Support the wider team in achieving sales targets and operational excellence.

Uphold the brand's premium standards, from visual merchandising to in-store presentation.

What We're Looking For:

Proven experience in luxury retail, with a strong focus on clienteling and CRM.

A passion for high-performance fashion and premium craftsmanship.

Excellent communication skills and the ability to engage with a diverse clientele.

A results-driven mindset with a proactive and team-oriented approach.

Strong understanding of luxury service standards and brand storytelling.

This is more than a sales role-it's an opportunity to be part of a prestigious brand's journey, shaping its presence on one of the most iconic shopping streets in the world. If you thrive in a luxury retail setting and are eager to make an impact, we'd love to hear from you.

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