Login to Apply

Alexander Steele continue to work exclusively with a leading food business that supply a range of private label and branded food products to all UK retailers. This is an established business that is going through a period growth and we are supporting them to appoint a Customer Technical Manager at their facility in Essex.

On offer:

* A salary of £60,000 - £65,000 + bonus

* 33 days holiday

* Company Pension

* Excellent career growth and development opportunities

The role:
Reporting to the Technical Director, the role of Customer Technical Manager will hold responsibility for providing a comprehensive technical service to the businesses key retailer accounts. You will ensure exceptional standards of integrity, food safety and legality are upheld for both the company and customer.
Key accountabilities:

* Key point of contact for customers (UK retailers)

* Work with the internal customer functions to ensure technical agenda is in line with the business objectives.

* You will visit customer sites and host customer visits to suppliers and at the business facility.

* Management of customer specifications.

* Creation and maintenance of technical policies which are to be in-line with customer policies and procedures.

* Work alongside NPD and Innovation on projects from concept to launch.

* Facilitate and provide technical support with the launch of products.

* Look for continuous improvement and optimisation of systems and processes.

Experience and skills required:

* At least 3 years experience working in Customer Technical role and experience working with Major UK retailers (Tesco, M&S, JS etc.)

* A degree in Food Science or equivalent.

* The ability to manage projects & improving processes

* Experienced in food safety and quality management systems including HACCP, and complaint handling.

* Can communicate effectively with stakeholders at all levels.

If you are on the market for a new role and fit the candidate requirements, please apply with a current CV. For more information please contact Tracey at Alexander Steele Recruitment