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Job title: Waiting Staff

Salary: 11.50 GBP p/hr + paid overtime

Location: Sidmouth, Devon

Type of contract: Permanent

Workplace description: This hotel is one of the leading luxury hotels in Devon and the West Country. Standing in five acres of beautifully landscaped grounds it overlooks Sidmouth bay, and it's just a short stroll from the centre of this elegant resort town. The hotel offers you first-class cuisine. Each day our chefs select the freshest ingredients sourced wherever possible from trusted Devon suppliers to create delicious table d'hôte and a la carte menus that will surprise and delight you.

POSITION SUMMARY:

Ensure that all guests are served to the hotel’s standard in the Restaurant / Bar Lounge areas. Ensure the highest standards of hospitality and welcome are always demonstrated within all food and beverage areas.

Takes orders for food and beverages and serve to guests as per the hotel’s standard in a friendly, timely and efficient manner.

HOURS OF WORK:

Can be flexible up to five days per week, including weekends, full time hours are around 45 per week.Typical shifts are Breakfast 7.30 – 10.30am, Lunch 12.00 – 3.00pm, Dinner 6.00 – 10.00pm

RESTAURANT STAFF MAIN DUTIES AND RESPONSIBILITIES:

The following may include and are not limited to; -

Customer Service: Welcomes guests in a friendly manner, takes orders accurately and efficiently.

Serves meals and beverages to guest’s satisfaction. Responds to any requests promptly.

Product Knowledge: Has a full knowledge of the menu and drink items available, is able to ascertain any special dietary requirements and advise guests if necessary. Up sells products where appropriate.

Mis en Place: Is able to prepare/clean working area prior to and after Service to the Company / Hotel’s standards.

Administration: May be required to prepare guest accounts, take payments and (finish the shift in payment terms), using POS system if available.

Personal Requirements; Maintain a neat and tidy appearance, adhering to the Company / Hotel uniform standards at all times. Maintaining a professional behaviour at all times.

Legislation: Continuously adhere to all Health and Safety, Fire Safety, Food Safety, Allergy Awareness, General Data Protection Regulations and any other relevant legislation where required.

Other Duties; Perform any other reasonable tasks as and when required.

Essential criteria:

Must be able to demonstrate the right to work in the United Kingdom

Education:

Good general standard of education

Experience:

Previous customer service experience preferred

Good communication and interpersonal skills required.

Level of English at Level B2 (CEFR) or above

Accommodation provided: No

I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised.

Important Notes:

1. Applications should be made by email or phone.

2. Applications should be in Word format only and in ENGLISH!

3. DDH Recruitment Ltd does not charge work seekers for its services.

4. All workers will be subject to UK taxation.

Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible