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One of my local government clients are currently recruiting an experienced ASB Localities Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.

Hybrid working role were, however, you will be required to attend the office 2/3 times a week.

Overview:

* Support local partnership working (Local Multi Agency Problem Solving Meetings), in conjunction with Neighbourhood Police Officers and key statutory bodies (Probation, Care Trust, Fire, other LBH departments), private and voluntary sectors and community groups to deliver Community Safety in multi-disciplinary planned and integrated manner within the locality.

* Assist in the co-ordination, development and implementation of partnership initiatives to reduce and prevent crime, disorder antisocial behaviour, including drug and alcohol related issues within Hillingdon Manage individual cases for localities and individuals, as well as contributing to case conferences on problem and priority individuals, sharing information and intelligence.

Responsibilities:

* Establish an effective internal and external network, meeting and communicating directly with key stakeholders to support the efficient delivery of Antisocial Behaviour Localities’ Team.

* To engage and communicate with councillors, residents, the business community, and other service users, to resolve complaints and enquiries, further investigations and publicise the work of the Antisocial Behaviour Localities Team.

* Ensure appropriate, accurate and timely responses to enquiries, Freedom of Information requests and response to complaints at all stages (including Ombudsman investigations) within agreed timescales.

* Develop and maintain strong working relationships with colleagues and ensure that all investigations and administration is carried out in a compliant and timely way in line with team KPI’s.

* To share intelligence and co-ordinate investigations with the Police, and other Council representatives while ensuring compliance with the Council’s obligations under the Data Protection Act.

* Contribute towards delivering a first-class investigation, problem solving, engagement and response service, while fostering a customer service centered culture