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Exciting Opportunity: Office-Based Administrator

Location: Wrexham
Department: Engagement Team

We are partnering with a leading training provider to find a talented Office-Based Administrator. This role is ideal for individuals who are passionate about providing exceptional administrative support and customer service within a collaborative team environment.

Key Responsibilities:

Assist the Engagement team with essential administrative tasks to ensure the achievement of key performance indicators (KPIs).
Serve as the first point of contact for inquiries, responding in a timely and professional manner to enhance communication efficiency.
Accurately log and manage documentation for Applicants, Learners, and Employers within company systems, demonstrating exceptional attention to detail.
Cultivate positive relationships with internal teams and external partners to support a cohesive working environment.
Offer valuable information and guidance while effectively resolving queries to guarantee high levels of satisfaction for both internal and external customers.Person Specification:

Essential Requirements:

GCSEs in Maths and English (A-C) or equivalent qualification
Strong communication and customer service skills
Exceptional attention to detail, with proven prioritization and organizational abilities
Proficient in IT, with good typing skills and comfortable using a range of software applications, including email and office tools
A collaborative team player who can take direction and work well with diverse teamsDesirable:

Previous experience in an administrative role is a plus!If you are looking for a rewarding opportunity to contribute your skills in a supportive and engaging environment, we encourage you to apply for this Office-Based Administrator position today! Let's connect talented individuals with a great team!

Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency