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CV Sales Administrator - Engineering - Croydon - 6 months contract - up to £35000 - office based

Hello Recruitment is pleased to be recruiting a CV Sales Administrator for a large engineering business based in Croydon, Surrey

Core responsibilities

* Handle enquiries from customers regarding products, services and order status.

* Respond to customer inquiries and resolve issues in a timely manner.

* Ensure customer information is accurate and up to date in company records.

* Administration support for quotation of all new projects.

* Liase with material control and manufacturing departments for delivery promises.

* Booking out of service exchange, repair transmissions, spring couplings etc.

* Inputting and booking out of spare part orders.

* Maintain up to date records on transmissions outstanding with customers.

* Process and track sales orders, ensuring timely delivery and customer satisfaction.

* Support warranty claim system working closely with other team members and service team.

* Carry out back-to-back ordering for parts from Germany when required.

* Liaise with Germany to progress urgent orders.

* Assisting in other company projects or tasks as and when required.

Professional Experience & Education

* From a technical mechanical sales admin background.

* Experience of dealing directly with customer.

* Commercial acumen.

* Good telephone manner.

* Excel, Word, Communication skills,

* Strong organizational and multi-tasking skills

Package Details:-

* Fixed Term Contract, full-time contract

* 5-day week, Mon – Thur 08:30-16:30, Fri 08:30 – 15:30 (36.5 hour working week).

* £30k - £35k (dependent on experience).

* Annual Bonus (pro rata on year of joining).

* 25 days holiday (pro rata).

* Pensions 3% EE and 6% ER.

* Life Assurance.

* Salary/Bonus Sacrifice.

* Private Health Care.

* Dental Health Care.

* Cycle to work scheme