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Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values: Open, Bold, Trusted

Trusted Partners:

Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Fortinet: Elite VIP Program – one of only 2 in the UK
AWS: Advanced Solution & Managed Service Provider Program

Job Description

Programme Manager - Home-based with Travel

We are seeking an experienced Programme Manager to join our Professional Services team. Reporting to the Projects & Programmes Practice Lead, you will manage complex transformation projects and programmes, ensuring delivery within budget, on time, and to the required quality standards.

This is a great opportunity to join Telefonica Tech as we are growing and now dealing with larger and more complex enterprise-sized programmes. This role will play a pivotal part in helping Telefonica Tech be a market leader in digital transformaation. 

Key Responsibilities:

Manage and execute programmes, ensuring progress and resolving issues.
Define and implement programme governance.
Manage risks, issues, and quality assurance.
Report progress to internal and customer stakeholders.
Oversee programme budget and resource allocation.
Facilitate project team appointments and manage third-party contributions.
Ensure effective communication with all stakeholders.Key Skills and Experience:

Significant experience as a Programme Manager - ideally working for an IT Services, IT Consultancy, Systems Integrator or Enterprise Organisation 
Extensive experience in project management, particularly in infrastructure, cloud, networking, and cybersecurity.
Strong leadership, interpersonal, and communication skills.
Proficient in MSP, Waterfall, and Agile methodologies.
Excellent customer-facing skills and a high degree of empathy.
Strong decision-making and problem-solving abilities.
Ability to work in a fast-paced environment and manage multiple priorities.
Willingness to travel for work purposes.

Qualifications

Preferred Qualifications:

MSP or equivalent
PRINCE2 Practitioner or equivalent 
PRINCE2 Agile Practitioner or equivalent 
ITIL V4 
Must be eligble to pass SC Clearance

Additional Information

Key Words:

Programme Manager - Program Manager - Senior Project Manager - PRINCE2 - MSP - Cyber - Cyber Security - Infrastructure - Networking - Managed Services - Data - AI - Artificial Intelligence - Cloud - Azure - AWS

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch