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Job Title; Customer Service Administrator

Salary; £25,000 - £27,000 per annum

Shift; 8.30am-5.00pm Monday to Friday

Location; Wigston, Leicester

Our client is looking to recruit an experienced Customer Service Administrator to join their family run manufacturing facility based in South Leicester.

The Customer Service Administrator Role;

* Dealing with inbound phone calls

* Processing sales orders and confirming orders

* Dealing with customer requests for information on orders, deliveries and all general enquiries

* Collecting and inputting data on to company CRM system

* Working efficiently with operations, accounts, sales and marketing department

* Advising clients about company products & services

* Building relationships with clients

* Working closely with accounts department to keep customer / supplier ledgers updated

Our Customer Service Administrator Candidate;

* Experience of using SAGE is essential

* Computer literate (Office 365, Excel / Word / MS Office)

* GCSE pass grades for English & Mathematics as a minimum

* Level 3 qualification in Business Administration or Customer Service advantageous

* Construction materials / construction industry experience advantageous

* Proven experience in a similar administrative / customer service role a must

* Exceptional organisational skills with the ability to manage multiple tasks simultaneously and prioritise according to business needs

The Customer Service Administrator Benefits;

* Permanent opportunity

* Free car parking

* Training and development opportunities

* Canteen facilities

* 28 days annual leave (inclusive of Bank Holidays)

* Pension scheme

If you are interested in this opportunity please apply directly through this website or contact Jacob Thomas Associates