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Sales Administrator

NG10, Long Eaton

£25,000 per annum

Full Time, Permanent, 8.30am - 4.30pm

As a Sales Administrator, you will play a crucial role in facilitating seamless communication with customers, ensuring efficient order processing, and coordinating projects from start to finish.

Key Responsibilities:

* Handle incoming calls professionally and direct them to the appropriate departments.

* Process orders accurately and efficiently to ensure timely delivery.

* Prepare and provide quotations to customers, and follow up diligently on quotes and ongoing projects.

* Record project details accurately in the CRM system, maintaining thorough documentation and scheduling follow-up activities.

* Liaise with manufacturers to obtain quotes and, if required, drawings for customer projects.

* Coordinate the approval process by providing customers with all relevant information, including quotes and drawings.

* Maintain proactive communication with customers to provide updates and gather feedback throughout the project lifecycle.

* Oversee the entire process from design to sample testing and delivery, ensuring adherence to project timelines and quality standards.

Requirements:

* Prior experience in a similar role.

* Strong organisational skills with the ability to manage multiple tasks simultaneously.

* Excellent communication skills, both verbal and written, to effectively interact with customers and internal stakeholders