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Are you passionate about building strong client relationships and delivering excellent customer service? Do you enjoy being at the heart of sales operations and providing tailored solutions? If so, we’re looking for a dedicated Sales Account Coordinator to join a dynamic team!

As a Sales Account Coordinator, you’ll act as the crucial link between products and customers, ensuring seamless communication and satisfaction.

This role is perfect for someone who thrives in a fast-paced environment, values customer relationships, and enjoys a mix of sales/customer service and administrative responsibilities.

Key Responsibilities

* Being the first point of contact for customers via telephone, email, and face-to-face interactions.

* Processing customer orders with precision and efficiency.

* Assisting with post-sales queries to resolve issues and ensure customer satisfaction.

* Building and maintaining relationships with clients to understand their needs and recommend the ideal solutions.

* Handling product enquiries, identifying opportunities for upselling and cross-selling.

* Tracking deliveries and liaising with delivery partners to provide customers with timely updates on their orders.

* Advising customers on technical queries and guiding them through the product range to find the best fit for their requirements.

What We’re Looking For

* Proven experience in account handling, sales account coordination, or a similar customer service-focused role.

* Strong communication skills to confidently interact with clients and internal teams.

* A hands-on approach to work and a proactive mindset.

* Exceptional problem-solving and listening skills to understand customer requirements and provide effective solutions.

* A keen eye for opportunities to upsell or cross-sell products that meet client needs.

* IT literacy and excellent attention to detail for managing orders and tracking deliveries.

Additional Skills That Will Make You Stand Out

* Experience with CRM systems or sales software.

* A background in product-based sales/customer service within the engineering/manufacturing industry.

* The ability to multitask and prioritise tasks in a fast-paced environment.

As the Sales Account Coordinator, you’ll join a supportive and motivated team that values collaboration and innovation.

If you’re a self-starter with a passion for delivering exceptional customer experiences, we’d love to hear from you!

Apply now or give us a call for more information.

If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We value your interest and encourage you to apply for future opportunities with us