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Housing Team Leader

Wellingborough - Hybrid Working

£42,244 with an essential car payment of £1,657

Hybrid Working, predominantly working from home, with an option to book a desk in the office

12-month fixed term maternity cover

We’re looking for an experienced Housing Team Leader join our Housing Services team. The successful candidate will have the skills to lead and supervise a team of Housing Officers and to be responsible for the effective delivery of a high-quality, customer-orientated, housing management service. You will have a sound understanding of delivering excellent customer services and have the ability to lead and motivate a team.

Your main responsibilities will include:

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To provide line management to a team of Neighbourhood Housing Officers (including the allocation and monitoring of work, managing annual leave and sickness, and managing conduct and performance in line with the associations policies and procedures)

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To ensure the delivery of excellent, customer focussed services to tenants, shared owners, and leaseholders, to Include: low level anti-social behaviour; estate management services; and the management of the association’s green spaces and communal areas

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To assist the Housing and Income Services Manager in the achievement of Key performance Indicators, Operational Performance Indicators and wider objectives of the Housing and Support Services team.

Who we are looking for:

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Previous experience of working in the housing sector, specifically in relation to housing & tenancy management.

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An excellent people manager, with experience of managing front line staff.

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Advanced knowledge of legislation and regulation relating to housing & tenancy management.

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Able to work as part of a team as well as the ability to lead one.

If you have the experience and passion to help us achieve our goals and are highly proactive with a positive attitude, you might be just the person we are looking for.

In return you will benefit from 25 days annual leave, health cash plan (following probation), the ability to work flexibly and the option of a Social Housing Pension Scheme.

About us:

We own and manage around 5000 homes with a £22 million turnover and our mission is to “work successfully with our customers and communities to provide great services and high-quality living environments.” We pride ourselves on being a forward-thinking progressive housing association reflective of what is an ever- changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow.

If you feel you have the relevant skills and experience and you don't want to miss out on this great opportunity to work with a forward thinking and wellbeing focused team, apply today as this role could close early for the right candidate