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Job Title: Arabic Speaking Customer Service Representative

Location: Edinburgh, UK

Salary: £25,000 per annum

Are you fluent in Arabic and passionate about delivering exceptional customer service? Join our dynamic team in Edinburgh and become a key player in a company that values excellence, innovation, and a positive work environment!

What We Offer:

* Competitive Salary: £25,000 per annum
* Hybrid Work Model: Enjoy the flexibility of working from home after your first 6 months
* Outstanding Training Programme: Comprehensive training to equip you with the skills to succeed
* Amazing Work Culture: Be part of a supportive, friendly, and inclusive team
* Modern Work Environment: State-of-the-art office located in the heart of Edinburgh

Key Responsibilities:

* Provide top-notch customer service to our Arabic-speaking clients
* Handle customer inquiries via phone, email, and chat in a professional manner
* Resolve issues efficiently and effectively, ensuring customer satisfaction
* Collaborate with team members to continuously improve service quality
* Maintain accurate records of customer interactions

Requirements:

* Fluency in Arabic and English (both written and spoken)
* Excellent communication and interpersonal skills
* Strong problem-solving abilities and attention to detail
* Ability to work independently and as part of a team
* Prior customer service experience is a plus, but not required

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age