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Description

We have been retained by a business who are looking for an Internal Sales Administrator to join the team on a full time basis, based in Accrington.

Key Responsibilities

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Efficiently process customer orders ensuring details are entered into the system accurately and delivered with the correct documentation.

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Respond to customer queries on availability of product, expected shipping dates and invoices.

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Liaise within internal departments to ensure customer time frames are met.

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Ensure customer/order records are complete with updated information regarding delivery issues, amendments, changes to customer requirements.

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Raise Purchase Orders for export transport and liaise with hauliers regarding collection and delivery dates.

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Prepare Commercial invoices, Packing Lists, Customs Documents and any other relevant export documentation.

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Support the Internal Sales Manager and Sales Team to compile weekly and monthly sales reports.

Knowledge/Experience

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Ability to work independently and as part of a team in a fast-paced environment.

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Confident, clear and polite on the phone and able to take phone calls from customers.

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Able to organise work with what needs to be done.

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Strong communication skills.

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Competent on Microsoft included Word and Excel.

Salary & Benefits

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£26,500

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25 Days Annual Leave + Bank Holidays (Pro-rata)

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Pension via salary sacrifice up to 7% matching contribution

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Life Assurance

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Employee benefits portal