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Helpdesk Administrator - Tilbury - £25-28,000 per annum 

Are you an experienced Helpdesk Operator looking for a new challenge? 
If so please read on...

Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company based in Dartford.
The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service.
 
The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of  helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.

Hours/details:

Monday to Friday
8:30am to 17:30pm 
Permanent position 
£25-28,000 per annum (dependant on experience) Important – Must have previous experience working in the role above and be able to start immediately.

Responsibilities & Duties:

Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
Check and maintain FM Helpdesk Inbox
Schedule reactive and help desk call outs.
Open and close jobs
To review jobs received during the working day and allocate accordingly to Engineers.
Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
Support the Office & Contract Managers in the administration & delivery of departmental objectives
Attending to queries should they arise
General administration support
Chasing and liaison daily
Raising Corrective maintenance tasks following on from PPM completed tasks
Organisation of day-to-day work to ensure that all key tasks are fulfilled 
Requirements:

Help Desk Experience
Experience in FM
General Administration
CAFM knowledge